Each steering wheel is individually handcrafted to the custom selected features by the customer.
As our products are made to order and tailored to the customer’s choices, it is considered a bespoke item.
All confirmed orders are final. Cancellations, exchanges, returns, or refunds are not accepted.
By placing an order, the customer acknowledges that they have reviewed and approved their order and agree to these terms.
All products are made to order and cannot be returned or refunded due to purchase errors, fitment issues, or changes of mind. Each piece requires significant time and craftsmanship, making these items non-refundable.
If a product arrives with damage or defects, please contact our team right away at info@carbonkingz.com. We will coordinate a resolution to repair, replace components, or provide a replacement, ensuring your purchase meets the highest standards of quality.
Cancellations are allowed only within 24 hours of order placement and must be submitted via email to info@carbonkingz.com
Custom items, including steering wheels and paddle shifters, are only eligible for return if defects are identified upon delivery. Each request will undergo a careful review, and approved refunds will be processed by our team within 14 days of confirmation via email.
Once eligibility is confirmed, refunds will be initiated promptly in accordance with the payment provider’s policies. Please note that the time for the funds to appear in your account may vary depending on your financial institution.
For assistance or further inquiries, contact us at info@carbonkingz.com
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