Order Processing & Shipping
Processing and Production Times
Each order crafted carefully and production begins within 24 hours of confirmation. Manufacturing typically takes 14-21 days, with potential delays during peak periods or due to custom options and sourcing parts. Once complete, a photo will be sent for approval, and shipping will follow promptly. Note: shipments do not occur on weekends.
Shipping Timeframe
Once production is complete, your order will be shipped via express worldwide delivery, typically arriving within 3-5 business days, with tracking available.
Customs, Taxes & Import Duties
Charges and Your Responsibility
All product prices on our site are displayed before taxes. However, it’s important to keep in mind that upon receiving your order, additional duties and taxes may apply.
Customs duties, import taxes, and other fees are determined by your country's customs office and are charged when your package arrives. These costs are your responsibility, and are not covered by our services. We cannot be held accountable for any delays caused by customs processing.
Delays and Unexpected Events
Though we make every effort to ensure timely delivery, there are circumstances that may cause delays beyond our control, such as customs processes, natural disasters, or other unexpected events. We appreciate your patience during such times and will work hard to resolve any issues that arise.
If you need more information regarding duties or taxes, we recommend contacting your local customs office for specific details.
For any questions or further assistance, feel free to reach out to us at info@carbonkingz.com.