Terms of service

INTERPRETATION

Words with initial capital letters have meanings defined under the following conditions. These definitions apply equally whether the terms appear in singular or plural form.

DEFINITIONS

For the purposes of these Terms and Conditions:

  • Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a party. For the purposes of this definition, “control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other managing authority.

  • Country refers to New South Wales, Australia.

  • Company (referred to in these Terms as “the Company”, “We”, “Us”, or “Our”) refers to Carbon kingz.

  • Device means any device capable of accessing the Service, including but not limited to a computer, mobile phone, or digital tablet.

  • Goods means the products offered for sale through the Service.

  • Orders means a request submitted by You to purchase Goods from Us.

  • Service refers to the Website.

  • Terms and Conditions (also referred to as the “Terms”) means these Terms and Conditions, which constitute the entire agreement between You and the Company regarding use of the Service.

  • Third-Party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available through the Service.

  • Website refers to carbon kingz, accessible at www.thecarobonkingz.com.

  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

ACKNOWLEDGMENT

These Terms and Conditions govern your use of the Service and constitute a legally binding agreement between You and the Company. They outline the rights and obligations of all users in connection with the Service.

Your access to and use of the Service is subject to your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and any other persons who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You do not agree with any part of these Terms, You must not access or use the Service.

You represent and warrant that You are at least 18 years of age. The Service is not intended for, and may not be used by, individuals under the age of 18.

Your use of the Service is also subject to your acceptance of the Company’s Privacy Policy. The Privacy Policy explains how We collect, use, and disclose Your personal information when You use the Application or Website, and outlines Your privacy rights and legal protections. You should review the Privacy Policy carefully before using the Service.

You acknowledge and agree that the Company is not responsible for any damage to You or Your vehicle resulting from improper or incorrect installation of any Goods. You are responsible for ensuring proper installation procedures are followed, including disconnecting the vehicle battery before working with any electrical components.

PLACING ORDERS FOR GOODS

By submitting an Order for Goods through the Service, You confirm that You have the legal capacity to enter into a binding contract.

YOUR INFORMATION

To place an Order for Goods through the Service, You may be required to provide certain information, including but not limited to Your name, email address, phone number, credit card details (including expiration date), billing address, and shipping address.

You represent and warrant that:

  1. You are legally authorized to use any credit card, debit card, or other payment method used in connection with an Order; and
  2. All information provided by You is accurate, current, and complete.

By providing such information, You authorise Us to share it with third-party payment processors as necessary to process and complete Your Order.

CANCELLATION OF ORDERS

We retain the right to refuse or cancel Your Order at any time for various reasons, including but not limited to:

  • Unavailability of Goods

  • Incorrect pricing or descriptions of Goods

  • Errors in Your Order

Additionally, we reserve the right to cancel or refuse an Order if we suspect fraudulent activity or an unauthorized or illegal transaction.

CANCELLATION AND RETURN POLICY

Any Goods you purchase may only be returned in accordance with these Terms and Conditions, as well as our Returns Policy.

Our Returns Policy is an integral part of these Terms and Conditions. Please review it carefully to understand your rights regarding Order cancellations.

Your right to cancel an Order applies only to Goods returned in the same condition as when you received them. All original packaging, instructions, and documents must be included with the returned items. Goods that are damaged, not in their original condition, or have been used beyond merely opening the package will not be eligible for a refund. We encourage you to handle the Goods with care while they are in your possession.

We will process your refund no later than 14 days after receiving the returned Goods. The refund will be issued using the same payment method you used for the Order, and you will not be charged any fees for the reimbursement.

Please note, you do not have the right to cancel an Order for the following Goods:

  • Goods made to your specifications or clearly personalized.

  • Goods that are perishable, deteriorate quickly, or have passed their expiry date.

  • Goods that are unsealed after delivery and cannot be returned for reasons of health or hygiene.

  • Goods that have been inseparably mixed with other items after delivery.

  • Digital content that is not supplied on a physical medium, if the performance has begun with your prior express consent and you acknowledge the loss of your cancellation right.

PRODUCT AVAILABILITY, ERRORS, AND INACCURACIES

We continually update the Goods available on our Service. However, the products listed may be subject to pricing errors, incorrect descriptions, or unavailability, and we may face delays in updating product information both on our Service and in our advertising on other platforms.

We do not guarantee the accuracy or completeness of any information provided, including but not limited to pricing, product images, specifications, availability, and services. We reserve the right to modify, update, or correct any information, including errors, inaccuracies, or omissions, at any time without prior notice.

PRICING POLICY

The Company reserves the right to adjust its prices at any time before accepting an Order.

After an Order has been accepted, the Company may revise the quoted prices due to circumstances beyond its control, including government actions, changes in customs duties, increased shipping costs, fluctuations in foreign exchange rates, or other factors affecting delivery. In such cases, You will have the option to cancel Your Order.

PAYMENTS

At Carbon KINGZ, we are committed to delivering a smooth and secure payment process for every customer. Please take a moment to review our payment policy for full transparency regarding the procedures for completing your custom order

Accepted Payment Methods

We accept major credit and debit cards—Visa, Mastercard, American Express, and Discover—processed securely through our payment gateway. Payments can also be made via trusted online platforms for a safe and efficient checkout experience.

Payment Terms: Payment for your custom steering wheel order is required to confirm and initiate the production process. We offer the following payment options:

  1. Full Payment Upfront: Secure your order by making the full payment upfront using the payment link provided upon checkout.

  2. Half Payment Upfront, Half Upon Completion: Make a deposit payment of [Deposit Amount] upfront to initiate the production process. The remaining balance will be due upon completion of your steering wheel.

  3. Milestone Payments: Break down the payment process into multiple stages, with payments due at each milestone (e.g., design approval, production start, and completion).

Payment Security

We take the protection of your payment information seriously. All transactions are processed through trusted payment gateways using industry-standard encryption to ensure your data remains confidential and secure from unauthorized access.

Order Confirmation

Once payment is complete, a confirmation email with your order details and payment receipt will be sent. We recommend saving this for your records.

Refund and Cancellation Policy: Please review our Return and Refund Policy for information regarding refunds, returns, and order cancellations, as custom-made products are non-refundable once production has commenced.

Contact Us: For any questions or assistance regarding payments or available payment options, please reach out to our customer support team. We are here to ensure a smooth and secure payment experience for your custom steering wheel order.

LINKS TO THIRD-PARTY WEBSITES

Our Service may include links to external websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company will not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance on, any content, goods, or services available through these external websites or services.

We strongly recommend that you review the terms and conditions, as well as the privacy policies, of any third-party websites or services you visit.

TERMINATION

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions.

Upon termination, your right to access and use the Service will be immediately revoked.

LIMITATION OF LIABILITY

Notwithstanding any damages you may incur, the total liability of the Company and its suppliers under any provision of these Terms, and your exclusive remedy for all claims, shall be limited to the amount actually paid by you for the Service, or 100 USD if you have not made any purchases through the Service.

If we require specific images of parts of your steering wheel, such as airbag or core photos, for manufacturing purposes, you must provide them. These images are necessary to ensure that the components of the wheel are compatible with your specific car model, and are crucial for maintaining the safety and functionality of our products.

To the fullest extent permitted by applicable law, neither the Company nor its suppliers shall be liable for any special, incidental, indirect, or consequential damages of any kind (including, but not limited to, loss of profits, loss of data, business interruption, personal injury, or loss of privacy), arising from or in any way related to your use of, or inability to use, the Service, third-party software or hardware used with the Service, or any other aspect of this agreement, even if the Company or its suppliers were advised of the possibility of such damages, or if the remedy fails of its essential purpose.

Certain jurisdictions do not allow the exclusion of implied warranties or limitations on liability for incidental or consequential damages, meaning some of the above limitations may not apply. In such cases, the liability of each party will be limited to the maximum extent permitted by law.

DISCLAIMER OF WARRANTIES

The Service is provided to you "AS IS" and "AS AVAILABLE", with all faults and defects, without any warranty of any kind. To the fullest extent permitted by applicable law, the Company, on behalf of itself, its Affiliates, and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, related to the Service, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, performance, usage, or trade practice.

Without limiting the above, the Company makes no warranty or representation that the Service will meet your requirements, achieve any specific results, be compatible with any other software, applications, systems, or services, operate uninterrupted, meet any performance or reliability standards, or be error-free, nor that any errors or defects will be corrected.

Additionally, neither the Company nor any of its providers makes any representation or warranty of any kind, whether express or implied:

  1. regarding the operation or availability of the Service, or the information, content, and products included therein;
  2. that the Service will be uninterrupted or error-free;
  3. as to the accuracy, reliability, or timeliness of any information or content provided through the Service;
  4. that the Service, its servers, content, or emails sent from or on behalf of the Company are free from viruses, scripts, trojan horses, worms, malware, time bombs, or other harmful components.

Certain jurisdictions may not permit the exclusion of certain warranties or limitations on consumer statutory rights, so some or all of the above exclusions and limitations may not apply to you. In such cases, the exclusions and limitations in this section will apply to the fullest extent enforceable under applicable law.

APPLICABLE LAW

This Agreement and your use of the Service shall be governed by the laws of the Country, without regard to its conflicts of law provisions. Additionally, your use of the Application may also be subject to other relevant local, state, national, or international laws.

RESOLVING DISPUTES

If you have any concerns or disputes related to the Service, you agree to attempt to resolve the issue informally by contacting the Company directly.

EUROPEAN UNION (EU) CONSUMER RIGHTS

If you are a consumer residing in the European Union, you will benefit from any mandatory protections provided by the laws of the country where you reside.

COMPLIANCE WITH UNITED STATES LAW

You represent and warrant that:

  1. You are not located in a country that is subject to a United States government embargo, nor in a country that has been designated by the United States government as a “terrorist-supporting” country, and
  2. You are not listed on any United States government list of prohibited or restricted parties.

SEVERABILITY AND WAIVER

SEVERABILITY

If any provision of these Terms is determined to be unenforceable or invalid, that provision will be modified and interpreted in a way that best achieves the original intent, to the maximum extent allowed by applicable law. The remaining provisions will remain in full force and effect.

WAIVER

Unless otherwise stated in these Terms, the failure to exercise a right or enforce an obligation under these Terms does not waive the ability to exercise that right or enforce that obligation in the future. Furthermore, a waiver of any breach shall not be construed as a waiver of any subsequent breach.

LANGUAGE AND INTERPRETATION

These Terms and Conditions may have been translated for your convenience if made available on our Service. However, you agree that in the event of any dispute, the original English version will take precedence.

MODIFICATIONS TO THESE TERMS

We reserve the right, at our sole discretion, to amend or replace these Terms at any time. If the revision is material, we will make reasonable efforts to notify you at least 30 days before the new terms take effect. What constitutes a material change will be determined solely by us.

By continuing to use or access our Service after the revisions take effect, you agree to be bound by the updated terms. If you do not agree to the new terms, in whole or in part, please cease using the website and Service.

Contact Us

If you have any questions about these Terms, you can reach us at:

  • Email: info@carbonkingz.com

  • Contact Page: carbonkingz.com/contact